Loading

Resources and help

​​​​​​​​Contact u​​s

If you need urgent help and assistance during:

Our Resources page also provides links to useful documents and other Australian and international government departments and agencies which can help you in managing critical infrastructure security and resilience.​

Online forms​

If you can't find what you're looking for or need more information, use our General enquiry form​.​​

Compliments, complaints or suggestions

Your feedback is valuable to us. It informs business improvement opportunities and further enhances the quality of our services. We welcome your feedback through our ​​feedback form.

Telephone

​Call us on 1300 272 524 ​(Monday - Friday 9:00am - 5:00pm AEST).​

​If you have a hearing or speech impairment, use the National Relay Service. Provide them with 1300 272 524 as the number you would like to call.​​​

Email

Enquiry type​
​Email address

​Critical Infrastructure Enquiries
enquiries@CISC.gov.au
​Critical Infrastructure Reforms Enquiries
CI.reforms@homeaffairs.gov.au
​Critical Infrastructure Engagement Enquiries
​CIR@homeaffairs.gov.au
​AusCheck (background checking, and ASIC/MSIC Discretionary Cards)
​auscheck@homeaffairs.gov.au
​Aviation & Maritime Security Enquiries (includes ASIC/MSIC policy)
​guidancecentre@homeaffairs.gov.au
​Aviation & Maritime Security Enquiries (Critical Infrastructure reform)
​ams.socti@homeaffairs.gov.au
​Air Cargo Security Enquiries
aircargosecurity@homeaffairs.gov.au
​Airport Security Enquiries
​aviation.security@homeaffairs.gov.au
​Aviation Security International and Industry Capability Enquiries
aviation.security@homeaffairs.gov.au
​Aviation Screening Enquiries
screening.policy@homeaffairs.gov.au
​Home Affairs ASIC Applications
asic@homeaffairs.gov.au
​Home Affairs MSIC Applications
​msic@homeaffairs.gov.au​​